Help & Advice

No. The service we provide is maintenance cover, so in the event that you have a blockage, as long as you have taken out blocked drain cover with National Home Group, a member of our team will be on your doorstep to clear your drain.

As we don’t have contracts, you can stop paying anytime, but your cover must be up-to-date and payments valid for you to benefit from our unlimited callouts to unblock your drain. That means for £15 a month (for domestic properties), our drainage crew will clear your drain as many times as required to ensure your system flowing free of obstructions – ideal if you have young children who like to flush things they shouldn’t down the toilet.

With blocked drain insurance, jobs are usually undertaken by a third party which the insurance will then pay out for. Premiums then tend to go up if you’ve claimed and you’re then limited on how often you can claim again on that service. Our service differs from drain insurance in that our specialist team will clean the drain for you an unlimited number of times and the cost of cover will remain at the package price per month, whether you’ve opted for Domestic, Commercial or Bespoke Package.