District Drain is committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By accessing our website or using our services, you consent to the terms outlined in this Privacy Policy.

Information We Collect:

– Personal Information: When you use our website or services, we may collect personal information such as your name, email address, phone number, and address. This information is provided voluntarily by you when you contact us or request our services.
– Usage Data: We may also collect non-personal information about your visit to our website, including your IP address, browser type, device information, and browsing patterns. This information helps us improve our website and services.

How We Use Your Information:

– Provide Services: We use your personal information to deliver the plumbing and drainage services you request, including scheduling appointments, providing estimates, and addressing inquiries.
– Communication: We may use your contact information to communicate with you about your inquiries, appointments, or updates regarding our services.
– Improve Services: Your usage data helps us analyze website performance, identify trends, and improve user experience.
– Marketing: With your consent, we may use your contact information to send you promotional offers, newsletters, or updates about our services.

Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technologies and regularly review our security practices to ensure your data is safeguarded.

Data Sharing:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website or delivering our services. These third parties are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Your Choices:

You have the right to review, update, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.

Children’s Privacy:

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take appropriate steps to remove it.

Changes to This Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at info@nationalhomegroup.co.uk

Last Updated: 22.02.2024

District Drains PTY LTD